Tag Archives: training

Engaging adult learners

Posted on August 9, 2014 by Hassan Saeed

How do you engage adult learners in the learning process? How do you make them attend classroom sessions, contribute to discussions and read through E-learning material? To be honest, I do not know what would work for you. There is … Continue reading →

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Finding a model that fits

Posted on August 3, 2014 by Hassan Saeed

You would generally assume that service operations must concentrate on people in their learning and development strategies. Nothing wrong with that, but what if I argue that there may be situations when you may be better off concentrating more on … Continue reading →

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Symptoms, fixes and perspectives

Posted on August 3, 2014 by Hassan Saeed

Training is such a waste of time if we start out with the wrong perspectives. I know because I have done it myself and I have seen others do it and advocate it. ******* In July, we have seen commercial … Continue reading →

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Revive your morning meetings

Posted on February 10, 2013 by Hassan Saeed

Daily Management Briefings are convened to share knowledge/learn, plan and coordinate all operational activities within the resort to ensure smooth, glitch-free, efficient and effective management of guest movement and services while emphasizing the need for continuous improvement. Aims and Objectives … Continue reading →

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