Monthly Archives: June 2016

Using Dr Cialdini’s principles of persuasion in hospitality settings

Posted on June 4, 2016 by Hassan Saeed

Reciprocity The principle of reciprocity is simple: people will want to give back something if you give them something first. In his 2003 paper, Mega Tips: Scientifically Tested Techniques to Increase Your Tips, Dr. Michael Lynn of Cornell University details … Continue reading →

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