Monthly Archives: March 2016

How do you make people go the “extra mile”? Part 2.

“No comments, only emotions..”, three little hearts and a smiley, is how one guest appreciated his service last week. Mohamed decorated their bed with flowers in his usual style with customized inscriptions in their mother tongue, prepared the Jacuzzi with … Continue reading

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Achieving gender parity

So this gender parity thing this week… It’s a great thing for sure! So many of us talk about it yet no one really cares about it after a few days. Everyone was saying how we must find out why … Continue reading

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